Welcome to VYQRA. These Terms & Conditions (“Terms”) govern your access to and use of the VYQRA website located at www.vyqra.com, including any related webpages, content, purchases, subscriptions, services, communications, features, and functionality offered by VYQRA LLC (“VYQRA,” “we,” “us,” or “our”).

By accessing, browsing, using, or purchasing products through this website, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and Shipping & Refund Policy, which are incorporated herein by reference.

If you do not agree to these Terms, please discontinue use of the website immediately.

1. Eligibility & Acceptable Use

By using this website, you represent and warrant that:

• you are at least 18 years old or the age of majority in your jurisdiction
• you are legally capable of entering into binding agreements
• all information you provide is accurate and complete
• you will use the website only in accordance with applicable laws and these Terms

You agree not to use this website:

• for unlawful or fraudulent purposes
• to violate applicable laws or regulations
• to infringe upon intellectual property rights
• to interfere with website functionality or security
• to scrape, crawl, copy, harvest, or extract website data
• to engage in unauthorized resale activity
• to impersonate another person or entity
• to distribute malware, viruses, or harmful code
• to attempt unauthorized access to systems, accounts, or data

We reserve the right to restrict or terminate access to the website at our sole discretion.

2. Products, Availability & Website Information

All products are subject to availability.

We reserve the right to:

• limit product quantities
• discontinue products
• change pricing
• modify packaging
• revise product offerings
• update website content
• cancel promotions
• correct inaccuracies or errors

without prior notice.

We make reasonable efforts to ensure that product descriptions, images, pricing, and information are accurate. However, we do not guarantee that all website content is complete, current, accurate, or error-free at all times.

Product images are for illustrative purposes only and may vary slightly from actual products, packaging, or production runs.

Packaging shown for illustration purposes only. Final packaging may vary slightly.

3. Natural Product Variation

VYQRA products are made using natural ingredients, including King Coconut water and fruit ingredients.

Natural variation in:

• taste
• color
• aroma
• appearance
• sweetness
• clarity

may occur between batches due to factors such as:

• harvest conditions
• seasonality
• ingredient variation
• sourcing differences

These natural differences do not necessarily indicate a product defect.

Customers should refer to the best-by date printed on the product or packaging.

4. Allergens & Shared Facilities

Our products contain coconut and may include fruit-based ingredients depending on the flavor variety.

VYQRA products may be produced in facilities that also process other ingredients, including tree nuts and fruit ingredients.

Individuals with allergies or sensitivities should carefully review ingredient information prior to consumption.

5. Orders & Acceptance

All orders submitted through the website are subject to acceptance and availability.

We reserve the right to:

• refuse service
• reject orders
• limit order quantities
• restrict purchases
• cancel transactions

at our sole discretion and without prior notice.

This may include orders that appear to:

• involve unauthorized resale
• involve fraudulent activity
• violate these Terms
• involve pricing or technical errors
• present unusual ordering patterns

Receipt of an order confirmation email does not constitute acceptance of an order.

If an order is canceled after payment has been processed, any applicable refund will be issued to the original payment method.

6. Unauthorized Resale & Distribution

VYQRA products sold through this website are intended for personal use only unless otherwise expressly authorized by VYQRA in writing.

Unauthorized resale, redistribution, marketplace listing, or commercial resale of VYQRA products is prohibited.

We reserve the right to:

• cancel reseller orders
• limit quantities
• refuse future transactions
• restrict accounts associated with unauthorized resale activity

Products purchased for unauthorized resale may not qualify for customer support, replacements, refunds, or quality assurances.

Unauthorized resale may impact product integrity, storage conditions, freshness, quality control, and customer experience, and VYQRA disclaims responsibility for products obtained through unauthorized sellers.

7. Pricing & Payment

All prices are listed in U.S. Dollars (USD).

Prices, promotions, discounts, shipping charges, subscription pricing, and product availability may change without notice.

Accepted payment methods may include:

• Shopify Payments
• Shop Pay
• Apple Pay
• Google Pay
• other payment methods made available at checkout

You represent and warrant that:

• you are authorized to use the payment method provided
• payment information supplied is accurate and current

VYQRA reserves the right to refuse or cancel transactions suspected of fraud or unauthorized activity.

8. Subscriptions

Certain products may be offered on a recurring subscription basis.

By enrolling in a subscription, you authorize VYQRA to automatically charge your selected payment method according to the selected subscription frequency.

Current subscription cadence options may include:

• every 2 weeks
• every 4 weeks
• every 6 weeks

Subscription pricing, discounts, product availability, and promotional offers may change at any time.

Customers may modify, pause, skip, or cancel subscriptions through their account portal, subject to applicable processing timelines.

Customers may also cancel or manage subscriptions by contacting support@vyqra.com.

Cancellation requests submitted after an order has entered processing may apply to future subscription orders rather than pending shipments.

Failure to successfully process payment may result in:

• delayed shipment
• skipped shipments
• subscription suspension
• cancellation of subscription services

9. Shipping & Fulfillment

VYQRA currently ships within the contiguous United States only.

Orders placed before 2:00 PM Eastern Time on business days are generally processed the same day. Orders placed after 2:00 PM Eastern Time, on weekends, or on holidays are generally processed the next business day.

Shipping timelines are estimates only and are not guaranteed.

VYQRA may utilize third-party fulfillment and shipping providers, including but not limited to:

• ShipBob
• UPS
• USPS
• FedEx
• DHL

Carrier delivery confirmation shall be deemed sufficient proof of delivery.

VYQRA is not responsible for:

• shipping delays
• carrier disruptions
• weather events
• lost packages after confirmed delivery
• incorrect addresses submitted by customers
• delivery issues outside our reasonable control

Additional shipping terms are outlined in our Shipping & Refund Policy.

10. Shipping Address Accuracy

Customers are solely responsible for providing accurate shipping information.

VYQRA is not responsible for delayed, lost, misdelivered, or undeliverable shipments resulting from inaccurate or incomplete address information submitted at checkout.

11. Lost or Stolen Packages

Once a shipment has been marked as delivered by the carrier, responsibility for the shipment transfers to the customer.

Claims involving lost or stolen packages after confirmed delivery may require a carrier investigation or claim and will be reviewed on a case-by-case basis.

12. Refunds, Replacements & Claims

Due to the consumable nature of our products, all sales are generally final and we do not accept returns or exchanges.

If your order arrives:

• damaged
• leaking
• incorrect
• incomplete
• affected by a product-condition issue

please contact support@vyqra.com within fourteen (14) days of delivery.

To review a claim, we may require:

• order number
• product photographs
• packaging photographs
• shipping label images
• best-by or batch details where available

Damaged or defective products must remain in original packaging with original shipping labels and should not be consumed if you wish to request review of the issue.

We reserve the right to:

• request additional information
• deny unsupported claims
• request return of affected products
• determine eligibility at our sole discretion

Approved resolutions may include:

• replacement product
• store credit
• refund

Original shipping charges are non-refundable unless otherwise determined by VYQRA.

Refunds are generally processed within approximately seven (7) business days following claim approval.

We do not provide refunds, replacements, or credits for:

• taste preference
• change of mind
• products handled improperly after delivery
• claims reported outside the claim window
• issues resulting from improper storage after delivery
• orders marked delivered without sufficient supporting documentation

Additional details are available in our Shipping & Refund Policy.

13. Intellectual Property

All website content and materials, including but not limited to:

• trademarks
• logos
• product names
• packaging designs
• trade dress
• graphics
• images
• videos
• copy
• website design
• visual elements
• marketing materials

are the exclusive property of VYQRA LLC or its licensors and are protected by applicable intellectual property laws.

Unauthorized use of VYQRA trademarks, logos, product names, branding, packaging, website content, visual materials, or other proprietary materials is strictly prohibited.

Nothing contained on this website shall be interpreted as granting any license or right to use any VYQRA intellectual property without prior written permission from VYQRA LLC.

Any unauthorized use, reproduction, imitation, distribution, resale representation, marketplace listing, social impersonation, misleading affiliation, or commercial exploitation of VYQRA branding or materials may violate trademark, copyright, unfair competition, and other applicable laws.

14. User Content & Social Media Submissions

If you submit reviews, feedback, comments, testimonials, images, videos, tagged social media content, hashtag campaign content, or other materials to VYQRA, you grant VYQRA a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, publish, distribute, modify, display, repost, and share such content in connection with our business, advertising, marketing, and promotional activities.

You represent and warrant that:

• you own or control the rights to submitted content
• the content does not violate applicable law
• the content does not infringe third-party rights

We reserve the right to remove or decline content at our discretion.

15. Promotions, Giveaways & Campaigns

From time to time, VYQRA may offer:

• promotions
• giveaways
• contests
• limited-time campaigns
• subscription offers
• referral programs
• loyalty or rewards initiatives

Such promotions may be subject to additional terms, conditions, eligibility requirements, or limitations.

VYQRA reserves the right to:

• modify promotions
• suspend promotions
• terminate promotions
• revoke eligibility

at any time and at our sole discretion.

16. Electronic Communications

By using the website or communicating with VYQRA electronically, you consent to receive communications electronically, including:

• transactional emails
• order updates
• subscription notices
• customer support communications
• promotional communications
• legal notices
• policy updates

You agree that electronic communications satisfy any legal requirement that such communications be in writing.

17. SMS & Marketing Communications

By providing your phone number and opting into SMS communications, you consent to receive recurring automated promotional and transactional text messages from VYQRA.

Consent to receive marketing communications is not a condition of purchase.

Message and data rates may apply.

Message frequency may vary.

You may opt out at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any text message received, or by contacting support@vyqra.com.

18. Third-Party Services & Links

The website may contain links to or integrations with third-party services, applications, tools, or websites.

VYQRA is not responsible for:

• third-party content
• website availability
• external policies
• third-party business practices
• external services or tools

Use of third-party services is at your own risk and subject to the applicable third-party terms and policies.

19. Website Monitoring & Security

VYQRA reserves the right to monitor website activity and investigate suspected violations of these Terms.

Unauthorized attempts to:

• access systems
• disrupt services
• interfere with website functionality
• harvest data
• bypass security measures

may result in termination of access and potential legal action.

20. Disclaimer of Warranties

THIS WEBSITE, ALL PRODUCTS, SERVICES, CONTENT, AND MATERIALS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, EXCEPT AS REQUIRED BY APPLICABLE LAW.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VYQRA DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING:

• MERCHANTABILITY
• FITNESS FOR A PARTICULAR PURPOSE
• NON-INFRINGEMENT

VYQRA DOES NOT WARRANT THAT:

• THE WEBSITE WILL OPERATE UNINTERRUPTED OR ERROR-FREE
• WEBSITE CONTENT WILL ALWAYS BE CURRENT OR ACCURATE
• DEFECTS WILL BE CORRECTED
• THE WEBSITE OR SERVERS ARE FREE OF HARMFUL COMPONENTS

21. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VYQRA LLC AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, SERVICE PROVIDERS, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO:

• website use
• product purchases
• shipping issues
• delivery delays
• service interruptions
• data loss
• subscription services
• promotional activities
• product availability

OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT PAID FOR THE APPLICABLE PRODUCT GIVING RISE TO THE CLAIM.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU.

22. Indemnification

You agree to indemnify, defend, and hold harmless VYQRA LLC and its affiliates, officers, directors, employees, contractors, service providers, and agents from and against claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising from:

• your violation of these Terms
• your misuse of the website
• your violation of applicable laws
• your infringement of third-party rights

23. Force Majeure

VYQRA shall not be liable for delays or failure to perform resulting from causes beyond our reasonable control, including but not limited to:

• natural disasters
• severe weather
• labor disruptions
• carrier interruptions
• supply chain disruptions
• internet outages
• governmental actions
• public health events
• power failures

24. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to conflict of law principles.

25. Arbitration & Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY AS IT AFFECTS YOUR LEGAL RIGHTS.

Any dispute, claim, or controversy arising out of or relating to:

• these Terms
• website use
• product purchases
• subscriptions
• communications from VYQRA
• promotional activities

shall be resolved through binding individual arbitration rather than in court, except where prohibited by law or where claims qualify for small claims court.

Arbitration shall be conducted in the State of New York under the applicable rules of the American Arbitration Association (AAA).

You agree that:

• disputes will be resolved only on an individual basis
• class actions and class arbitrations are waived
• claims may not be consolidated with claims involving other parties

Nothing in this section limits either party’s right to seek appropriate relief in small claims court or injunctive relief related to intellectual property matters.

26. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions shall remain in full force and effect.

27. No Waiver

Failure by VYQRA to enforce any provision of these Terms shall not constitute a waiver of any right or provision.

28. Changes to These Terms

We reserve the right to modify or update these Terms at any time without prior notice.

Changes become effective upon posting to the website.

Continued use of the website following updates constitutes acceptance of the revised Terms.

29. Contact Information

VYQRA LLC
169 Madison Ave
STE 15976
New York, NY 10016
United States

support@vyqra.com

866-318-9772