VYQRA LLC (“VYQRA,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.vyqra.com,
purchase products, subscribe to services, communicate with us, or otherwise interact with our website, products, and services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect information directly from you, automatically through your use of the website, and from third-party service providers.

2. Information You Provide Directly

We may collect information you voluntarily provide, including:

• name
• email address
• phone number
• billing address
• shipping address
• payment information
• account login information
• order history
• customer support communications
• subscription preferences
• survey responses
• loyalty or rewards participation
• QR code participation information
• promotional participation
• social media submissions
• photographs submitted for claims or customer support
• product feedback or reviews

3. Payment Information

Payment transactions are processed through third-party payment providers.

VYQRA does not directly store complete payment card information.

Payment processors may collect payment-related information subject to their own privacy and security policies.

4. Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

• IP address
• browser type
• device information
• operating system
• referral URLs
• pages viewed
• website interactions
• session information
• approximate geographic location
• purchase activity
• advertising interactions

This information may be collected using:

• cookies
• pixels
• web beacons
• analytics tools
• similar tracking technologies

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• operate the website
• remember user preferences
• improve functionality
• analyze website performance
• personalize user experience
• measure marketing effectiveness
• support advertising and retargeting efforts

Third parties may use cookies, pixels, or similar technologies to collect information about your browsing activities over time and across different websites for advertising, analytics, or marketing purposes.

You may adjust browser settings to disable cookies, although portions of the website may not function properly if cookies are disabled.

6. How We Use Information

We may use collected information to:

• process and fulfill orders
• manage subscriptions
• provide customer support
• communicate order updates
• process payments
• manage claims and refunds
• improve website functionality
• personalize user experience
• conduct analytics and performance monitoring
• administer promotions or campaigns
• send marketing communications
• provide SMS communications
• detect fraud or unauthorized activity
• comply with legal obligations
• enforce our Terms & Conditions and policies

7. Marketing Communications

If you subscribe to marketing communications, we may send:

• promotional emails
• product announcements
• subscription reminders
• SMS marketing messages
• promotional campaigns
• brand updates

Consent to receive marketing communications is not a condition of purchase.

You may unsubscribe from marketing emails at any time using the unsubscribe link included in communications.

You may opt out of SMS communications by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any text message received, or by contacting support@vyqra.com.

Message and data rates may apply.

8. Subscription Services

If you enroll in a recurring subscription program, we may collect and process information related to:

• recurring billing
• subscription frequency
• account preferences
• order history
• payment authorization
• subscription management activity

Subscription-related communications may include:

• renewal reminders
• failed payment notices
• shipment notifications
• subscription management communications

9. Sharing of Information

We may share information with trusted third-party service providers that support our business operations, including but not limited to:

• Shopify
• payment processors
• ShipBob
• shipping carriers
• analytics providers
• email marketing platforms
• SMS service providers
• customer support tools
• fraud prevention services
• advertising and marketing partners

These third parties may process information on our behalf in connection with legitimate business operations.

We do not sell your personal information for monetary compensation. However, like many online businesses, we use third-party tracking technologies, including cookies and pixels, for analytics, advertising, and targeted marketing purposes, which may be considered a “sale,” “sharing,” or targeted advertising activity under certain state privacy laws.

You may limit certain tracking technologies through your browser settings, cookie preferences, or by contacting support@vyqra.com.

10. Analytics & Advertising

We may use analytics and advertising tools to better understand website traffic, customer interactions, and marketing performance.

These services may include:

• Google Analytics
• Meta Pixel
• Shopify analytics
• advertising and retargeting platforms

These tools may collect information regarding:

• website usage
• advertising interactions
• browsing behavior
• device activity
• interactions across websites or devices

Information collected through these technologies may be used for analytics, advertising, personalization, retargeting, and marketing measurement purposes.

11. User Content & Social Media

If you:

• tag VYQRA on social media
• submit reviews
• participate in campaigns
• submit photographs or testimonials
• engage in hashtag campaigns

we may use, repost, display, publish, or share submitted content in connection with our marketing, advertising, or promotional activities, subject to applicable law.

12. Customer Support & Claims

If you contact customer support or submit a shipping or product-related claim, we may collect:

• support communications
• photographs
• packaging images
• shipping label images
• order information
• claim details
• product information

This information may be used to:

• review claims
• provide support
• investigate issues
• improve operations
• prevent fraud
• maintain business records

13. Data Retention

We retain information for as long as reasonably necessary to:

• provide products and services
• maintain business records
• comply with legal obligations
• resolve disputes
• enforce agreements
• support legitimate business operations

Retention periods may vary depending on the nature of the information and applicable legal requirements.

14. Security

We implement reasonable administrative, technical, and organizational measures designed to help protect personal information.

However, no website, transmission method, or electronic storage system can be guaranteed to be completely secure.

While we implement reasonable safeguards, no method of electronic transmission or storage can be guaranteed to be completely secure.

Use of the website and transmission of information is at your own risk.

15. Children’s Privacy

Our website and products are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we become aware that personal information has been collected from a child under 13, we may delete such information.

16. Third-Party Websites & Services

Our website may contain links to third-party websites, services, or applications.

We are not responsible for the privacy practices, content, or policies of third-party services.

Your interactions with third-party websites are governed by their own policies and terms.

17. Your Privacy Rights

Depending on your jurisdiction, you may have rights relating to your personal information, including the right to:

• request access to information
• request correction of inaccurate information
• request deletion of certain information
• opt out of marketing communications
• request information regarding data practices

To submit a privacy-related request, please contact support@vyqra.com.

We may need to verify your identity before processing certain requests.

18. State-Specific Privacy Rights (Including California)

Residents of certain U.S. states, including California, Colorado, Connecticut, Virginia, Utah, Texas, and Florida, may have additional statutory rights regarding their personal information under applicable state privacy laws.

Depending on your jurisdiction, these rights may include:

• the right to confirm whether we process your personal information
• the right to access personal information
• the right to correct inaccuracies in personal information
• the right to request deletion of personal information
• the right to opt out of targeted advertising or certain data-sharing activities
• the right to request information regarding categories of personal information collected or disclosed

To exercise applicable privacy rights, please contact support@vyqra.com.

We may need to verify your identity before processing certain requests.

VYQRA will not discriminate against individuals for exercising applicable privacy rights.

19. Do Not Track & Global Privacy Control Signals

Some web browsers may transmit “Do Not Track” signals.

Because there is currently no universally accepted standard for responding to traditional browser-based Do Not Track signals, VYQRA may not respond to such signals.

However, where required by applicable law, we make reasonable efforts to recognize and honor verified Global Privacy Control (“GPC”) signals.

20. International Users

VYQRA currently operates primarily within the United States.

If you access the website from outside the United States, you understand that your information may be transferred to, processed, and stored in the United States.

21. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice.

Changes become effective upon posting to the website.

Continued use of the website following updates constitutes acceptance of the revised Privacy Policy.

22. Contact Information

If you have questions regarding this Privacy Policy or our data practices, please contact:

VYQRA LLC
169 Madison Ave
STE 15976
New York, NY 10016
United States

support@vyqra.com

866-318-9772